You can ask us to delete your or your child's Skill Up data at any time. This page explains how, what happens, and what to do yourself right now.
1. How to request deletion
Email your request to divit.yadav44@gmail.com (owner-confirmed privacy/deletion contact) from the email address on the account, with:
- the subject line "Skill Up deletion request",
- the account email address (and your child's account email, for a parent requesting a child's deletion),
- what you want deleted: everything, or something specific (e.g., "all typed session text", "the parent–child link", "feedback I sent").
Parents: you may request deletion for your linked child's account. If you're not the linked parent, tell us your relationship to the child and we'll verify before acting. We confirm completion by email within 30 days of a verified request.
2. What we delete
On a verified "delete everything" request, we delete from our database:
- account profile (name, email, avatar reference, settings, interests),
- all practice sessions including typed recall text, answers, scores, and fluency metrics,
- vocabulary entries, usage sentences, streaks, points, awards, weekly insights,
- parent–child links, classroom memberships and assignment submissions tied to the account, challenges, and feedback records.
Deleting the account also invalidates any dashboard or share links tied to it.
3. Things you can do yourself immediately (no need to wait)
- Disable a shared dashboard link: in the parent section, disable the dashboard link — access is revoked instantly.
- Revoke a parent–child link: either side can revoke it in Settings → Parent & Child Linkage.
- Delete a vocabulary word: remove individual words from the vocabulary section.
- Sign out on shared devices: signing out clears the in-progress session draft stored on that device.
4. What deletion does NOT cover automatically
Please be aware of these limits (they reflect how the app works today):
- Login provider account: deleting Skill Up data does not delete your Clerk or Google sign-in account. Manage or delete that separately with the provider.
- No self-service delete button yet: deletion requests are currently handled manually by our team after verifying you. We confirm by email within 30 days.
- Copies outside our database: server logs are kept for 30 days and then overwritten; they are not deleted on demand within that window. Data already processed by our AI providers (Google Gemini, NVIDIA NIM, Meta via OpenCode Go — see Privacy Policy §5) is outside what we can delete on request. We send the minimum needed for each provider, and identity/history are excluded from the Meta fallback path.
- Classroom records: if your child submitted classwork, the teacher's classroom reports or CSV exports already downloaded will still exist with the teacher — ask the teacher or school directly about those copies.
5. Questions
For anything privacy-related — what we hold, how AI uses it, or a deletion or correction request — email divit.yadav44@gmail.com with the subject "Skill Up privacy question". We respond within 30 days.
About this document
Drafted from the Skill Up source code as of November 2026. The app currently has no self-service deletion or data-export endpoint, so this page describes a manual request process. Owner-confirmed: contact divit.yadav44@gmail.com, 30-day response SLA, 30-day log retention.